F.A.Q.

On the day of departure, we kindly ask guests to vacate the apartment by 10:00 AM. Late check-out is possible by prior arrangement, depending on availability.

Arrival takes place using a key safe, so our guests can conveniently access the apartment at any time of day. The exact entry information and the details required to use the key safe will be sent before arrival.

The apartment is generally available from 2:00 PM on the day of arrival. Thanks to our key safe entry system, check-in is flexible and can also be arranged in the case of late evening arrivals.

Yes, the apartment includes free private parking. The exact parking information will be sent with the booking confirmation.

Yes, fast and stable Wi-Fi is available throughout the apartment. Wi-Fi use is free of charge for our guests.

Yes, the apartment is air-conditioned, ensuring a comfortable stay even during the summer period. Details regarding the use of the air conditioning can be found in the information provided in the apartment.

Yes, the apartment has a modern, fully equipped kitchen. The equipment includes a refrigerator, induction hob, dishwasher, toaster and kettle, and an oven can also be provided upon request.

Upon request, we prepare a carefully selected breakfast basket for the apartment. This is a particularly convenient option for guests who would like to start the day peacefully on their own terrace or in their dining area.

Yes, the apartment is also a comfortable choice for families. The spacious interiors, peaceful surroundings and practical equipment help ensure a carefree stay. For guests arriving with babies, we can also provide a travel cot, mattress, sheet, baby bathtub and high chair.

Unfortunately, pets are not allowed in the apartment. We kindly ask for our guests’ understanding, as this helps us maintain the cleanliness and condition of the apartment and ensure the comfort of all our guests.

Az Apartman 360 wellnessrészlege kizárólag a nálunk megszálló, regisztrált vendégek számára érhető el, külsős vendégek nem használhatják. A közös wellnessrészlegen jakuzzi, infraszauna (ősztől) és panorámás napozóterasz várja vendégeinket.

A jakuzzi és a napozóterasz naponta 15:00 és 20:00 között használható, a házirendben meghatározott higiéniai és biztonsági szabályok betartásával. A wellnessrészleg tehát nem apartmanonként külön, hanem kizárólag az Apartman 360 vendégei számára fenntartott közös terület.

Yes, the apartment includes a pleasant outdoor barbecue facility. The modern barbecue terrace is a perfect setting for a family lunch, dinner with friends or a romantic evening.

The apartment is located close to Lake Balaton. The nearest beach, Wesselényi Beach, is approximately 400 metres away and can be reached in only a 5-minute walk. Several popular beaches await guests in Balatonalmádi, including Wesselényi Beach, Budatava Beach and the beaches in Káptalanfüred.

Balatonalmádi and its surroundings offer a wide range of activities: beach visits, sailing, cycling, Lake Balaton gastronomy, excursions, lookout points and family programs. We are happy to recommend current programs to our guests according to the time of their arrival.

Yes, upon request, we can assist with arranging sailing on Lake Balaton. This is a special opportunity for those who would like to discover Lake Balaton in a more exclusive way.

Bookings can be made directly through the booking system on the website, or via the contact form / by e-mail. The information required to finalise the booking will always be sent in a confirmation.

The available payment methods are bank transfer, SZÉP card and online bank card payment. The exact payment terms are provided during the booking process and in the confirmation.

An advance payment may be required to finalise the booking. The exact amount and deadline are specified in the booking conditions.

The cancellation conditions may depend on the selected offer and period. The exact cancellation rules are included in the booking confirmation.

Yes, the tourist tax is payable separately in addition to the accommodation fee. Its amount is HUF 790 / person / night, payable in accordance with local municipal regulations.

Accommodation providers are required by law to record certain guest data. These details are necessary for guest registration, invoicing and mandatory accommodation administration.

Smoking is not allowed inside the apartment. Smoking is permitted only in the designated outdoor area, in order to preserve the peace of other guests and the condition of the apartment.

The apartment is primarily intended for relaxation, therefore loud events, parties or larger gatherings are not permitted. We kindly ask our guests to respect the peace of the neighbourhood.

For the safety of guests and property protection, an external camera system is in operation, monitoring only outdoor areas such as the street and the courtyard. The cameras do not monitor any indoor or private-use rooms.

If you have any questions, you can contact us at info@apartman360.hu or by phone at +36 30 234719. We do our best to provide prompt assistance both before arrival and during your stay.